Privacy Notice

Her Structured Empire ("we", "us", "our") is the data controller for the personal data collected through this service. If you have any questions about this notice, contact us at hello@herstructuredempire.com.

We collect the following categories of personal data:

• Account data — name, email address, login credentials.
• Customer support data — messages and information you send us.
• Content data — the documents and brand information you create in the studio.
• Usage data — pages visited, features used, device identifiers, IP address, browser type.
• Marketing data — preferences for receiving emails from us (where applicable).

We use your personal data to:

• Create and manage your account (legal basis: performance of a contract).
• Provide and improve the service (legal basis: legitimate interests).
• Provide customer support (legal basis: performance of a contract).
• Detect and prevent fraud and abuse (legal basis: legitimate interests).
• Send service-related communications (legal basis: performance of a contract).
• Send marketing communications, where you have opted in (legal basis: consent).
• Comply with legal obligations (legal basis: legal obligation).

We share personal data with the following categories of recipients:

• Our payment provider, Paddle — Paddle.com Market Limited acts as our Merchant of Record, handling sale of the product, subscription management, payments, tax compliance, invoicing, and refunds.
• Service providers and subprocessors — including hosting and database infrastructure, authentication, analytics, and AI providers used to power document generation.
• Professional advisers — legal, accounting and similar advisers, where necessary.
• Authorities — where required by law or to protect our legal rights.

We keep personal data only for as long as needed to provide the service and for reasonable legal, accounting and security purposes. When data is no longer required, we delete or anonymise it.

Some of our service providers are based outside your country. Where data leaves the UK/EEA, we rely on appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) to protect it.

Depending on where you live, you may have the right to: access your personal data; correct inaccurate data; request deletion; restrict or object to processing; receive a portable copy; withdraw consent; and complain to your local data protection authority. To exercise these rights, email us — we will respond within one month.

We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and regular review of our security practices. No system is perfectly secure, but we take this responsibility seriously.

We use a small number of cookies and similar technologies. Essential cookies are required for the service to work (for example, to keep you signed in). Analytics cookies help us understand how the service is used so we can improve it. You can manage cookie preferences through your browser settings.

We may update this notice from time to time. The "Last updated" date at the top will reflect the latest version. Material changes will be communicated to you in advance.